We are looking for ideas to improve our services at our nationwide DB Information Desks. Use your chance to become part of the process of taking our customer service to a new level. These are our targets for the challenge:
Current Products
Currently there are 82 DB Information at train stations. Often this is the first point of contact for our customers to get information about their journey. We do not sell tickets since this is done by our great colleagues of DB Reisezentrum.
Current Services
- information for travelers
- services at train delays (alternative routes, compensation & customer rights)
- services for passengers with restricted mobility
- lost property services
- courier, parcel shipment by train
- services for carsharing
Win great prizes
- 15,000 € in cash
- Chance to see your product implemented all over Germany
- Coaching and mentoring by experts
- Travelling expenses covered
- Present you and your skills
Check out all information on the contest page!
